Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

 

Shipping Method	Order Conditions	Shipping Cost
Standard	Orders 0–2kg	$14.90 CAD
Standard	Orders $100.00 and up	Free

• Estimated delivery within 3–9 business days

Delivery times are estimates only and may vary depending on carrier delays, weather conditions, holidays, or destination.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Shipping Information

Please ensure all shipping and billing information is entered correctly at checkout. RAUVE is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Delayed Packages

Once an order has been shipped, RAUVE is not responsible for carrier delays, lost, stolen, or damaged packages. If you experience an issue with your delivery, please contact the shipping carrier directly. We are always happy to assist where possible.

International Shipping

Shipping availability and delivery timelines may vary depending on destination country. Duties, taxes, and import fees are the responsibility of the customer unless otherwise stated at checkout.

Contact:

Contact Us: hello@rauve.com

Phone Number: +1(888)-329-9707

Address: 100 University Ave, Toronto, ON, M5J 1V6, Canada